Finding Information

Review


Where to Start General Hints Selecting Keywords Handling Busy / Broken Links

See the Quick Reference for Finding Information on the Internet for links to the sites mentioned on this page.

How to Go About Finding Information on the Internet

General Methods

  1. Guess the URL for an organization if it is well known.
    (Use the pattern http://www.shortname.type)

  2. Use a specialized list or page appropriate for your topic.

  3. Use a Search Engine.

  4. Use a Subject Catalog.

  5. Use other "information search" pages.

  6. Ask your friends and colleagues for pointers.

Topic Specific Methods

If your question pertains to:
Software

Use a software archive for your machine type, archieplex, or one of the other archie searching tools. Consult a related newsgroup and read the Frequently Asked Questions List.

Geographical Areas or Topics

Use a geographical list of servers.

Companies or Products

Use a list of companies.

Government Organizations or Government Produced Information

Use a list of government organizations or documents.

Non-profit Organizations

Use a list of non-profit organizations

Universities or Colleges

Use a list of post-secondary schools.

Precollege Schools

Use a list of K-12 schools "on the Internet".

Museums or Exhibits

Use a list of Museums or Science Centers.

Reference Works

Use a list of Reference Works.

Printed Works

Use a list of online books or magazines.

Solving Problems or Getting Topic Overviews

Check the lists of Frequently Asked Questions (FAQs), For Your Information documents (FYI's), or Request For Comment documents (RFC's).

World Wide Web Information

Use a World Wide Web information list. Use a list for World Wide Web Developers. Consult the WWW FAQ. Or go to the w3o WWW Consortium Home Page.

Very Recent Information

Use a "What's New" list.

Topics of Current Disscussion

Use a list of newsgroups, listservs, or mailing lists. Use archives if they exist. Subscribe and read postings.

Topics of Current Discussion (with more time)

Post a question on the appropriate newsgroup or mailing list when you have time to wait for an answer.

Useful General Hints

  1. Think about the best place to start your search.

  2. Use both Web and Gopher sources.

  3. Try the easiest things first.

  4. Use FIND to go through large pages. (Search results too!)

  5. Use the form specifically designed for each search tool.

  6. Look for hints in a URL before selecting it.

  7. Look for others' pages with lists of related links and save the URL.

  8. Learn more complicated queries for search engines you use frequently.

  9. On FTP sites, use the "pub" link if no other choice is obvious.

  10. When writing resource pages, provide more than one link for each type of resource.

Hints for Selecting Keywords

  1. Think about the best keyword for your search. Try synonyms.

  2. Try the "root" or "stem" of the words instead of the full word. (i.e. Exclude prefixes, suffixes, and plurals.)

  3. Try the opposite of a keyword.

  4. Add or remove keywords from your search in order to get fewer or more results.

  5. Try more specific or more generalized keywords.

  6. Try "AND"s of keywords to narrow down your search or an OR of keywords to broaden your search. Read the help for your searching tool to do this.

  7. Try other query choices when they are available. (NOT, adjacency, ...)

  8. Vary whether your search is "case sensitive" based on your needs.

What to Do When You Find a Busy or Broken Link

  1. Check the link for obvious mistakes. Re-try the URL using OPEN and correcting for the mistakes.

  2. If the error is something like "permission denied" you may not have permission to access the given page.

  3. Try the link again in a few minutes.

  4. Try the link again the next day or week.

  5. Try the link again during off hours (evenings and weekends).

  6. Try alternate locations for the same services (ex: mirror sites, alternate machines for search engines)

  7. Try a different service or tool.

  8. Send e-mail to the maintainer of the site about the bad link.

Where to Start General Hints Selecting Keywords Handling Busy / Broken Links


Laura Mengel (lauram@fnal.gov)
June 15, 1995 - October 18, 1995